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Jack Smithers, one of Dr. Phillips' patients, calls the practice at 9am on Wednesday to request an appointment. He states that he tripped and fell last night while walking up the basement stairs. This morning his ankle is really swollen.The receptionist looks at the schedule and sees that Dr. Phillips is booked with return follow-up visits. However, Dr. Phillips has made it a practice to leave three appointments open each morning (11am, 11:15am, and 11:30am) so that she is able to see her own patients for urgent visits. The receptionist tells Mr. Smithers that the 11am and 11:15am appointments are available, and Mr. Smithers replies that he will be there by 11.This practice of reserving a limited number of appointments in a primary care physician's (PCP) schedule for urgent visits with their patients is known as pure open scheduling. T/F?
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